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While dealing with business phone systems like Cisco Call Manager BAT will save a lot of time for Administrators. The ‘bat.xlt’ file is a Macro enable Spreadsheet (Excel) file that is available to download from Bulk Administration Read More ».
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Manage Call Pickup GroupsThis chapterprovides information to set up call pickup groups using BAT. Call pickup allowsyou to pick up incoming calls within your own groups or in other groups whenyou dial the appropriate pickup group number.Call Pickup Group Setup Using BATBefore you use BAT to set up call pickup groups, review thefollowing information:.When you add call pickup group settings for the first time, youcan create a CSV file through BAT.xlt or create a custom, text-based CSV file.To update call pickup group settings, you can edit an existing CSVfile or create a custom, text-based CSV file.Designate a single line for each pickup group name (andcorresponding setting).
For example, use the following format when you enterinformation for pickup groups:.(Pickup Group Name, Pickup Group Number, Partition, OtherPickup Group Name-Member1. Other Pickup Group Name-Member10).Marketing,7815,Part1,Marketing,Managers,Training.When you add new pickup groups, you must complete all requiredfields like the pickup group name and pickup group number. If the procedurespecifies an entry as mandatory, you must provide the information in the file.Deleting information from a file and leaving the information blankdoes not remove the information from theCisco Unified Communications Manager database; in other words, a blank value doesnot overwrite an existing value in the database.
Conference Cant get Any Easier;DI already explain in earlier blog the other Conference Feature and in my Believe Ad-Hoc is the Advanced feature of Conferencingin Ad-Hoc the Initiator of the Conference which is the Controller would have the ability to view the List of the Other Parties, to Remove Some of the Parties. The Most Important Element in CUCM World is the Media Resource.
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It’s used in order to allow an administrator to allocate media resources to particular devices.There are five types of media resources available in Cisco:Annunciator, Conference Bridges, Media Termination Point, Transcoder and Music On HoldAnnunciator is uses Cisco media streaming application service to play prerecorded announcementsConference Bridges Without Saying it explain it self and can be either software or hardware applicationsMedia Termination Point or MTP can be used to transcode G.711 a-law audio packets to G.711 mu-law packets and vice versa. CUCM Software MTP can only work for G711 codec, however IOS MTP can have multiple codesTranscoder when two Phones using different codecs would not be able to communicate so here were the Transcoder Job ComeSuch Case Like conferencing, CUE use only G.711 so if another Coded used you need Transcoder, UCCX Support G.711 or G.729 so in case you need Both you need a Transcoder. Performing upgrades and migrations of CUCM has always been a long, manual process that required lots of staging and prepping as well as after-hours work. With the release of version 10.X Collaboration Suite, a new product called Cisco Prime Collaboration Deployment (PCD) was released.It allows the user to perform tasks such as migration of older software versions of clusters to new virtual machines, fresh installs, and upgrades on current clusters.In summary automates upgrade and migration task.Once PCD is installed and configured, it can be used to perform a variety of tasks cutting down on the amount of time and frustration of a large manual migration. Call Center Recording helps organization reliably record and evaluate calls for best training and quality assurance.Media Sense is a Rich software solution for Cisco IP telephony and Contact Center.
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